Information & Cancellation

Useful knowledge and cancellation conditions

Your stay

  • Reduction for children on request
  • The rooms can only be kept free until 18.00 o’clock, if later arrival is not notified.
  • Departure: Please vacate the rooms by 11.00 a.m. at the latest
  • Arrival: The rooms are ready for occupancy from 15.00 hrs.
  • Garage: per day € 30,-
  • Prices are valid from a minimum stay of 4 days
  • Credit cards: EC, Visa and Mastercard (for external services we charge the commission on the card, e.g. ski passes, ski school, cash etc.)
  • The Austrian hotel regulations come into force in the event of a cancellation
  • Travel cancellation insurance: www.europaeische.de
  • Pets are NOT allowed

Cancellation terms

Should you need to cancel your reservation, the following cancellation conditions apply:

  • up to 3 months before arrival – no fee
  • up to 21 month before arrival  40% of the total price
  • up to 1 week before arrival  70% of the total price
  • up to the day of arrival and no-show and early departure  100 % of the total price

In principle, the Austrian hotel regulations apply!

We recommend that you take out travel cancellation insurance!

Special features of the building

  • A la carte restaurant and bar in the hotel
  • Ski in – ski out – the hotel is located right next to the ski slope
  • Location: right in the heart of Zürs
  • Zürs – Lech – the Arlberg: the largest ski area in Austria
    305 kilometers of ski slopes, 88 lifts and cable cars
    200 kilometers of deep snow runs 
    Run of Fame – the spectacular ski circuit from St. Anton via Zürs and Lech to Warth with 85 kilometers and 18,000 vertical meters
  • CO2-neutral heating for the sake of the environment
  • Ultra-fast fiber optic broadband internet throughout the hotel